Glossary

Value at Risk is the loss that a portfolio is not expected to exceed over a set period at a stated confidence level, such as 99% over one day.

Vendor due diligence is the review of a prospective supplier's capability, financial strength, controls, compliance record and ethics before a contract is signed, to decide whether the risk is acceptable.

Vulnerable customers are people who, because of their circumstances, are more likely to suffer harm or less able to look after their own interests when dealing with a firm.