Glossary term
Retaliation
Subject: Governance, Ethics, Conduct and Whistleblowing
Also known as: Victimisation
Retaliation is any harmful action taken against a person because they reported wrongdoing, raised a concern or took part in an investigation, such as dismissal, demotion, exclusion or harassment.
Explanation
Retaliation can be obvious, like firing, or subtle, like poor appraisals, isolation, reassigned duties, blocked promotion or threats. It also reaches action against colleagues who backed the reporter. Most whistleblower laws and company policies forbid it. The elements are usually the protected activity, an adverse action and a causal link between them, shown by timing, remarks or inconsistent treatment. A retaliation claim is the formal complaint a person makes to an employer, tribunal or regulator, seeking reinstatement, compensation or another remedy; in some systems the employer must show the action had another reason. Fear of retaliation is a leading reason staff stay silent, so organisations check on reporters after a case closes. Regulators treat it as a serious breach in its own right, even when the original concern proves unfounded.
Example
An accounts clerk reports that invoices are being split to avoid approval limits. Three months later, despite good past ratings, her manager gives her the lowest score and removes her from a project. She complains to HR. The investigation links the change to her report, reverses the rating and disciplines the manager.
Not to be confused with
- Performance management
- Action taken for genuine, documented performance reasons that have no link to a report is not retaliation.